You can fix the Xbox Remote Play controller not working issue easily. This article shares the best possible ways to do it.
Remote Play is a feature that lets you control your Xbox gameplay flexibly and comfortably. However, as reported by many users, the Xbox Remote Play is not working.
If you are also facing a similar problem, read this article from start to finish with the utmost concentration.
Through this piece of writing, we acquaint you with the tried and tested ways to fix the Remote Play controller not working issue.
However, before discussing the solutions, it is beneficial to talk about the problem’s causes. If you understand what may have caused the issue, fixing it won’t be much of a hassle. Hence, let’s discuss the same.
There are obstructions between the controller and console
Outdated Xbox controller firmware
Above were the top culprits behind the Xbox Remote Play not working issue. Let’s now begin troubleshooting.
Fixes for Xbox Remote Play Not Working
You may apply these solutions to get rid of the Xbox Remote Play controller not working problem.
Fix 1: Disconnect the console from other controllers
If your console is connected to multiple controllers, the Remote Play may not be working. The Remote Play works only with one connection at a single time. Moreover, the Xbox supports only eight controllers at a time. Thus, you may need to disconnect some controllers from the console to fix the issues with the Remote Play. Following is the way to do it.
Press and hold the Xbox button of the controller you wish to disconnect.
Select the option to Turn Controller Off from the menu that appears.
If your Xbox controller is not working, the issue could be with its batteries. Ensure they are not dead or low to fix the problem. You may follow these directions to do it.
Remove the controller’s back cover.
Replace the dead cells with a fresh set of AA batteries.
Apply the back cover again.
Press the Xbox button to navigate to the Home menu.
View the battery status from the top right corner to ensure the batteries are completely charged.
Fix 3: Shorten the distance between your controller and console
If your console and controller are too far from each other, you may face Xbox Remote Play connection issues. Even wireless controllers have certain range limitations, beyond which either signal drops or you encounter sloppy connections.
Therefore, it is suggested that you keep the console and controller at a distance of not more than 19-28 feet from each other.
Fix 4: Remove obstructions present between the console and controller
Objects like laptops, mobile phones, and metal shelving obstruct the smooth flow of connection between your controller and console. And it leads to problems such as Xbox Remote Play not connecting.
Hence, you need to remove such obstructive objects present between your console and controller.
Fix 5: Update the firmware of your Xbox controller
If your controller does not receive regular firmware updates, you may end up with problems like the Xbox Remote Play not working. Therefore, to fix these issues, you need to update your controller’s firmware. Following is the step-by-step process to do it.
Press the Xbox button.
Navigate to the Profile & System option.
Go to Settings.
Select Devices & Connections.
Select the Controller.
Choose the three-dot button.
Go to the Firmware version.
Click on the Update Now button.
After the update process finishes, select Close.
Above, we looked at how to fix the Xbox Remote Play not working issue. Now, let’s answer some commonly asked questions about the same.
Naavya is a writer by both passion and profession. Her deep interest in the tech world drove her to become a technical writer. She constantly endeavors to learn about all things tech to convert her knowledge into words understandable to everyone out there, so all can become knowledgeable about the world of technology. When not composing tech articles, you can find her writing some fiction, reading a book, or spending time with her family.
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