How to Fix McDonald’s App Not Working on Android and iPhone

Published Date : Feb 09, 2024
Category : Android | How To | iOS
How to Fix McDonald's App Not Working on Android and iPhone

Here’s a simple guide that will help you figure out “Why is My McDonald’s App Not Working” and fix the issue with ease.

It is impossible to overstate how aggravating it is when you are hungry but your McDonald’s app is not working properly.

Your McDonald’s app may not be functioning for a variety of reasons, including but not limited to the following:

  • you may not have allowed your app access to your location;
  • your app may have a login session difficulty;
  • McDonald’s servers may be experiencing an outage;
  • your app or your phone may have a small issue;
  • the mobile device may not have a connection to the internet; etc.

Whatever the reason may be. The good news is that you may potentially resolve your problem by making a few adjustments to both your phone and the application you are using. So stop wondering “Why is My McDonald’s App Not Working” and get to the solutions right away.

What are the Best Ways to Fix the McDonald’s App Not Working?

In the coming sections of this simple guide, you will find some of the best ways to fix the McDonald’s app not working issue on your Android or iPhone. We suggest that you go through the solutions chronologically and execute them until the issue is resolved. So, let’s get started.

Solution 1: Reboot the Smartphone

In the event that you are experiencing the McDonald’s app not working difficulties, you may try to force your phone to restart. Performing this action will resolve any temporary software difficulties that have been affecting the application as well as your mobile device.

You can switch off the majority of Android phones by either holding down the power button for a few seconds or by swiping down from the top of the screen to reveal the shortcuts panel and then tapping the power symbol. To restart the iPhone, you need to press the Power and Volume + buttons simultaneously. Then you can slide the bar that appears on the screen to the right and restart the device. If the issue persists, follow the next solution.

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Solution 2: Remove all of Your App’s Data

There is a possibility that you are experiencing the McDonald’s app not working issue because of the data cache of the app. It is possible that you may need to delete the cache or data in order for the application to function correctly again if it has gotten corrupted. On Android, it is possible to erase the cache of the McDonald’s app without having to remove the program itself:

  1. Launch the Settings app and choose the Apps option.
  2. If it is required, choose the option to See all applications, and then select McDonald’s.
  3. Tap the Data option.
  4. Tap the Clear Data option.Remove all of Your App's Data

Note: To delete the cache or data of an iPhone application, however, the only method to do so is to first remove the application from the device and then reinstall it from the App Store. Follow the solutions described later for detailed information about the same.

Solution 3: Disable the Virtual Private Network (VPN) App

Here’s the next solution to fix the McDonald’s app not working error on Android and iPhone. Start up your virtual private network (VPN) application and disable the service. After that, launch McDonald’s and check to see whether the application is operational. If you are able to make orders using the app even when your virtual private network (VPN) is switched off, then your VPN is the one that is to blame.

If this is the case, you are able to enable your virtual private network (VPN) service anytime you use McDonald’s. Change your location inside your virtual private network (VPN) program to see if it helps. This is yet another potential answer.

Why should you do this and how can it fix the McDonald’s app not working error? You are able to tunnel your internet traffic via a third-party server by using the Virtual Private Network (VPN) program on your mobile device. Bypassing the limits imposed by your internet service provider is one of the numerous situations in which this approach may be of use to you.

However, if you are experiencing difficulties when utilizing an internet-enabled application such as this one, you may think about turning off your virtual private network (VPN).

Solution 4: Check Whether the App’s Server is Online or Offline

If you want to fix the McDonald’s app not working error, you need to ensure that its servers are online. The app must be able to interact with the online service that the restaurant provides. Despite the fact that it is not very common for that service to be unavailable, it is a possibility that you are still experiencing issues with the application.

Check out the status page for the McDonald’s app on Downdetector to see if the issue is with the server or with your own app.

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Solution 5: Logout and Sign In

Here’s the next fix for the McDonald’s app not working issue. If the McDonald’s app has any corrupted data cached in relation to your account information, another possible solution is to sign out of your account inside the app and then sign in again. This is a great way to resolve the problem.

Follow the steps provided below to learn what you need to do:

  1. Choose Profile from the menu that appears when you press More at the bottom of the screen in the McDonald’s app.
  2. Select the Sign-out option located to the right of your account name.
  3. Go back to the More menu and sign in again.

Solution 6: Allow Location Access

The McDonald’s app is a meal delivery service, and in order to fulfill your orders, the app needs access to the location data stored on your mobile device. If you don’t do the same, the McDonald’s app not working error may reappear again and again. So, offer the app permission to use your location if you have previously denied it access in order to fix the issues you are experiencing with the app. If you don’t know how to do the same, you can follow the last solution and then allow access when the device asks.

Solution 7: Force Stop the App

Another possibility is that the McDonald’s app not working is because the app is not getting enough resources. If you want to repair the issue, you should simply force the application to shut down and then restart it. On Android, follow the below steps to force stop any app:

  1. Open the Settings of your Android smartphone.
  2. Look for Apps and then tap on the McDonald’s app.
  3. When the app details appear, look for the option to Force Stop and tap on the same. (if any caution appears, proceed freely.)
  4. Go to the app menu of your device and then run the app to proceed.

Solution 8: Switch to Mobile Data from WiFi

It is possible that connection troubles are the single most prevalent difficulty that consumers have while using the app and thus facing the McDonald’s app not working issue. In the event that you are using a public WiFi network, it is possible that having a connection of poor quality is causing the application to malfunction. So, a simple solution is to switch from Wifi to Mobile Data.

In order to temporarily deactivate WiFi, swipe down from the top of the screen until you reach the Control Center or shortcut panel. Once you are there, hit the symbol that represents WiFi. Now, tap on the mobile data option and give the application another go.

Solution 9: Update the App (If you can)

Another simple solution to the McDonald’s app not working error is to update the app. Outdated software is a typical factor that contributes to the failure of applications. You should check to see if there is a new update available for the McDonald’s app by opening the app store on your device. Downloading the most recent version will guarantee that your system is operating at its full capacity and will remove any possible problems.

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Solution 10: Uninstall and Reinstall the App

When all other options to fix the McDonald’s app not working error have been exhausted and failed, you should remove the app and then reinstall it. In addition to removing any damaged data that may be linked to the application, this may also resolve an issue that was occurring during the installation of the application itself. To refresh your memory, here is how to remove an application from an iPhone, and here are the steps you need to do in order to remove applications from an Android device.

Uninstall and Reinstall the App

Why is My McDonald’s App Not Working?: Asked and Answered

So, that’s all that we had to share related to the McDonald’s app not working error. You may be unable to browse the food menu of the firm or place an order from the available menus if you are experiencing problems with the app. In most instances, this occurs for a variety of reasons, and fortunately, it is not difficult to find a solution to the problem.

You can easily get rid of the error. If you follow the steps outlined above, the McDonald’s app on your device will be operational again. You will then be able to begin placing orders for your preferred culinary products. If you have any doubts related to the McDonald’s app not working error, then feel free to contact us using the comments below.

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Devesh, being a technical writer, likes to research and write technology articles and solutions to help others. Having great knowledge about the tech world and its working, he likes to pour the same into his write-ups. Before starting any write-up, he likes to pen down his thoughts and flaunt a creative edge in the same. Apart from being a writer, his primary interests include reading books and poems, cooking, and playing video games.

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